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https://www.healthcareittoday.com/2023/06/08/urban-health-plan-leverages-ai-from-eclinicalworks-to-reduce-no-shows-by-more-than-50/
https://www.healthcareittoday.com/2023/06/08/urban-health-plan-leverages-ai-from-eclinicalworks-to-reduce-no-shows-by-more-than-50/
Wow, this is truly good, as long ago I did read many delays on public healthcare services are due to no-shows. I liked the fact that with the information of who were more likely to no-show, UHP then contacted these people.
UHP was able to cut no-shows for patients who were highly likely to not to show up, by more than half. That patient population went from a dismal 15.63% show rate to a 39.77%. A dramatic increase. At the same time, patients in the moderate category improved from a 42.14% show rate to 50.22%.
Of course, this article sounds like an ad for eClinicalWorks, but interesting and very good application of AI regardless.