https://www.theglobeandmail.com/canada/article-new-brunswick-health-authority-allegedly-warned-about-prior-problems/
Records show Canadian Health Labs faulted by province for shoddy record-keeping in January 2022
This is the best summary I could come up with:
The private health care staffing company at the centre of an uproar over cost overruns was faulted by New Brunswick for shoddy record-keeping during an earlier and previously unreported deployment to the province to administer COVID-19 vaccines, new interviews and records show.
Vitalité chief executive officer France Desrosiers told the committee last week that the network’s $100-million deficit is entirely owing to travel-nursing costs and that CHL “took advantage of their monopoly” on available bilingual travel nurses to charge higher rates.
New Brunswick was in a dire situation at the time when CHL chief executive Bill Hennessey first contacted an associate deputy minister for health, via a Dec. 29, 2021, e-mail, to offer bilingual temporary workers.
Premier Blaine Higgs had lifted pandemic restrictions in August but the more transmissible Omicron variant struck in the fall, forcing the province to impose a new lockdown and ramp up vaccination.
In a letter later shared with provincial vaccination planners, Mr. Hennessey wrote that CHL had “a growing team of ~1,200+ bilingual [health care] workers,” including “experienced COVID-19 immunizers” who had “worked with multiple EMRs [electronic medical records].”
Mr. Hatchard told The Globe that a quality check of PHIS data found that “some information about dose or brand may be missing” because three CHL immunizers hadn’t properly filled out forms for 32 vaccine recipients.
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