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Zoom rebrands existing -- and intros new -- generative AI features

Zoom rebrands existing -- and intros new -- generative AI features | TechCrunch

https://techcrunch.com/2023/09/05/zoom-rebrands-existing-and-intros-new-generative-ai-features/

Zoom, leaning into generative AI, rebranded existing -- and introduced new -- AI features to power apps across its ecosystem.

Zoom rebrands existing -- and intros new -- generative AI features | TechCrunch

Also starting next spring, the Al Companion will give "real-time feedback' on people's presence in meetings plus coaching on their conversational and presentation skills.

6 comments

remotelove

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Fuck that. Zoom should just be a video conference app, not a baby sitter.

furrowsofar

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I am just picturing Zooms equivalent of Clippy.

andrew

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Maybe I'm wrong but I think the "presence" part is like "how's my presence as I'm speaking right now?" At least from the context that's what I'm reading. More of a coaching feature and like "you're not pausing enough, or too much."

But honestly it could be either.

Joker

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The feature where you can ask a ChatGPT-like bot about the substance of a meeting is sort of cool. As someone with ADHD, it could be useful. The Zoom IQ thing that rates presentation skills is creepy, although I guess it could be interesting to people making sales calls. Still, I don't think I would want these in my videoconferencing app and I would not be comfortable if someone else enabled it for me.

storksforlegs

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So its doing this by recording your likeness, voice and everything you say and adding to its dataset?

autotldr

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🤖 I'm a bot that provides automatic summaries for articles: ::: spoiler Click here to see the summary For example, users will be able to query the AI Companion for the status of projects, pulling on transcribed meetings, chats, whiteboards, emails, documents and even third-party apps.

They’ll be able to ask the AI Companion questions during a meeting to catch up on key points, create and file support tickets and draft responses to inquiries.

Also starting next spring, the AI Companion will give “real-time feedback” on people’s presence in meetings plus coaching on their conversational and presentation skills.

Zoom IQ for Sales wasn’t particularly well received at launch, with critics arguing that the sentiment analysis algorithms used in feature were fundamentally flawed.

Zoom announced several new capabilities coming to Revenue Accelerator, including a “virtual coach” to simulate conversations for onboarding and training sales team members.

Back in February, Zoom laid off 15% of its staff, or around 1,300 people, blaming a post-pandemic slump in demand and increased competition from Microsoft, Cisco, Webex, Slack and others.

Saved 85% of original text. :::