Disc 2 from my VARGA complete collection won't play chapter 16 on "Cléo from 5 to 7". I wrote to get a replacement.

Instead of asking for my address so that my $250.00 bluray set can actually be what I paid for I got an email back from criterion telling me 1. check if the disc was clean, 2. upgrade my bluray player.

I have been cleaning and checking discs since the f-ing 1980s my brother. Then they padded the email with "how to clean a disc".

And I am not buying another box set from them thankyouverymuchbillionaireowner