https://techcrunch.com/2024/07/24/crowdstrike-offers-a-10-apology-gift-card-to-say-sorry-for-outage/
Several people who received the CrowdStrike offer found that the gift card didn't work, while others got an error saying the voucher had been canceled.
If they accepted a refund for the flights, it's probably too late unfortunately.
But for next time, airlines are required by law to rebook you in a timely manner. Even if it's on a competitor's flight. If they fail to do this, you can get home any way you choose then send them the invoice. If they refuse, small claims will force them to pay. Ideally record any conversations you have with them and keep all receipts.
If you're in the US, you can file a complaint with the DoT At this link here. It was set up recently :)
it's really Delta's job to at least cover the cost of the hotels/rentals for what is (basically) their fuck up. (that fuck up being using clowdstrike/MS.)
You should accept it and say "this wouldn't have happened with Linux".
Sorry for your day. It must have sucked.
This is going to be a class action suit, and it’s going to put them out of business, which is good and proper in this context.
Kind of like what happened with McAfee! Just don't look up
::: spoiler Who was CTO of McAfee when an update bricked millions of computers by deleting svchost.exe George Kurtz, the CEO and co-founder of Crowdstrike :::
It’s just so insane to me that c-suites are able to fail upwards after catastrophic failures like that.
Incidentally, the guy who’s in charge of Google’s search division these days is the guy who was in charge of Yahoo’s search division during the period of time when the went from neck and neck for top dog to “I guess only Japan uses us now” 🤭
Naaahhhh, this isn't JUST a greedy fuck who wandered in to muck and needs a haul out. This is a greedy fuck who got in the way of other greedy fucks stealing their bag.
The other greedy fucks are at least going to make sure to draw a little blood.
Well it’s $10 more than my company gave me for my time spent…
Oh - the company keeps it? Oh ok…😒
It wasn't sent to the customers. It was sent to the partners. Crowdstrike sells in the partner model.
Could you imagine 10 dollars for fucking your month up and then when you use it. It’s canceled ?
Let’s be honest, 10 bucks ain’t gonna cover the damage to the larger clients. Even moderate sized ones, that’s hundreds of thousands in revenue; with delta probably being out billions.
So like “here’s a buck, pleas be nice” is just going to make me enjoy being very not-nice
This wasn’t to clients. This was to partners. Middlemen in the transaction process.
You can’t buy most software directly from the vendor. You have to buy through a partner. They pass the paperwork and add 10-20%. They do provide some services but their main function is to pass paper.
If you went to Romania, you could buy 33 loaves of bread and still have 0.1 USD left(i would have gave the equivalent for a country where bread is cheaper if i knew the price of any)
You probably cant travel to Romania with 0.1 USD(or even with 10 USD) and i dont think the damage that caused was equivalent to 33 loaves of bread, but how could have they known that? Maybe they think everyone can teleport everywhere else for 0.1 USD and think bread is worth more than gold
Can the answer involve teleportation? Just this once? We've been good. We deserve a treat.
Are there any good alternatives to Crowdstrike on the market? They have a monopoly which is why this impacted so many businesses.
Yes and no. Plenty of security options that actually work. Not necessarily ones that can make all the promises of clownstrike, but only some moronic cto would buy in to marketing hype ...
