https://www.theregister.com/2024/02/20/dell_rto_mandate
Employees feel frustrated by lack of communication and bosses' inability to tell them which offices are open
I have two of them, and I think they are great. That being said, they are significantly more expensive than similar options from Dell (or Lenovo, HP, etc.) They just don't have the volume of production needed to compete.
MAYBE you'll end up ahead with upgradability or repairability, but honestly, you're paying more to support good company practices.
I'm planning on keeping these laptops for a long time and upgrading when I need to, but we have to be realistic that most people aren't going to stomach a minimum of 30% premium for options they don't care about.