Man sues Macy’s, saying false facial recognition match led to jail assault
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https://www.washingtonpost.com/technology/2024/01/22/facial-recognition-wrongful-identification-assault/
Retailers increasingly are using facial recognition software to patrol their stores for shoplifters and other unwanted customers. But the technology’s accuracy is highly dependent on technical factors — the cameras’ video quality, a store’s lighting, the size of its face database — and a mismatch can lead to dangerous results.