Southwest Airlines reaches $140 million settlement for December 2022 flight-canceling meltdown

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Southwest Airlines reaches $140 million settlement for December 2022 flight-canceling meltdown

https://apnews.com/article/southwest-airlines-settlement-canceled-flights-4c2a6bc25b52019a5966f6d5ef702fc6

Southwest Airlines is paying a $35 million fine as part of a $140 million settlement with the government over a meltdown last holiday season.

Southwest Airlines reaches $140 million settlement for December 2022 flight-canceling meltdown

Southwest Airlines will pay a $35 million fine as part of a $140 million agreement to settle a federal investigation into a debacle in December 2022 when the airline canceled thousands of flights and stranded more than 2 million travelers over the holidays.

Most of the settlement will go toward compensating future passengers, which the U.S. Department of Transportation considers an incentive for Southwest to avoid repeating last winter’s mess.

The government said the assessment was the largest it has ever imposed on an airline for violating consumer protection laws.