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Canada needs a digital infrastructure that isn't beholden to private interests

https://rabble.ca/columnists/canada-needs-a-digital-infrastructure-that-isnt-beholden-to-private-interests/

Canadians really need: more control over the digital universe that increasingly dominates our lives.

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@BCsven With their online integration, I couldn't even request the help online because our address was unknown. When I called in (a big chore to do) and explained, the person I talked to used the same system and was unable to dispatch anyone either.

BCsven

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I guess this shows how we become too reliant on tech, with less flexibility, when old school directions would have given a better customer experience