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https://www.cbc.ca/news/business/self-checkout-cashiers-1.6931122
https://www.cbc.ca/news/business/self-checkout-cashiers-1.6931122
You know you don't have to have a conversation with the cashier right? I put my stuff on the conveyor, say 'yup' when asked if I find everything alright, and 'thanks' when they're finished.. Or just silently nod 🤷♂️
But literally two days ago I was at the store and the self checkouts were full with 7 people still waiting to use them, while one employee ran around trying to handle all the errors.. and only one standard checkout open for people with full carts. It was soo damn frustrating.
That hasn't been my experience at least. And yes, I don't need to have a conversation with a cashier, but I also don't wanna watch someone do something so basic that I can easily do myself. And from my experience, lines have gotten much shorter everywhere self checkout has been implemented.
Additionally I am not suggesting get rid of all cashiers, I just don't want them to get rid of self checkout either. Give people the option so they can use what they prefer.