Alexa Is in Millions of Households—and Amazon Is Losing Billions
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wsj.com
https://www.wsj.com/tech/amazon-alexa-devices-echo-losses-strategy-25f2581a
https://www.wsj.com/tech/amazon-alexa-devices-echo-losses-strategy-25f2581a
It may be better at identifying intents, especially with different dialects and languages. You could tell it to send the response in a specific format, say json. Never tried it but might work.