Google Cloud accidentally deletes a financial institution account due to ‘unprecedented misconfiguration’
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Google Cloud accidentally deletes UniSuper’s online account due to ‘unprecedented misconfiguration’
https://www.theguardian.com/australia-news/article/2024/may/09/unisuper-google-cloud-issue-account-access
Super fund boss and Google Cloud global CEO issue joint statement apologising for ‘extremely frustrating and disappointing’ outage
A week of downtime and all the servers were recovered only because the customer had a proper disaster recovery protocol and held backups somewhere else, otherwise Google deleted the backups too
Google cloud ceo says "it won't happen anymore", it's insane that there's the possibility of "instant delete everything"