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Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

https://www.wired.com/story/air-canada-chatbot-refund-policy/

The airline tried to argue that it shouldn't be liable for anything its chatbot says.

Air Canada Has to Honor a Refund Policy Its Chatbot Made Up

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I don't know what you mean. That is just common practice in websites like this because of copyright law. If the law changes, the practice will probably change as well.