Tesla’s secret team to suppress thousands of driving range complaints
Tesla’s secret team to suppress thousands of driving range complaints
https://www.reuters.com/investigates/special-report/tesla-batteries-range/
About a decade ago, Tesla rigged the dashboard readouts in its electric cars to provide “rosy” projections of how far owners can drive before needing to recharge, a source told Reuters.
From the article: "About a decade ago, Tesla rigged the dashboard readouts in its electric cars to provide “rosy” projections of how far owners can drive before needing to recharge, a source told Reuters. The automaker last year became so inundated with driving-range complaints that it created a special team to cancel owners’ service appointments."